Payment Attempt States
Payment attempt overview.
Payment attempt:
This refers to a customer's trial to finalize a payment that initially failed. The trial continues until the payment is successfully completed, expires, or is canceled by the merchant. A payment attempt may also be deemed invalid if significant changes are made to the payment gateway settings, such as the removal of currency exchange support.
The below table represents the payment attempt states at the customer end.
Pending
The customer has viewed the transaction details.
Failed
Payment failed due to various reasons, such as insufficient funds and other related issues.
The number of attempts is determined by the payment configuration.
Canceled
The customer has chosen to click the cancel button.
Success
The payment attempt was successful (i.e., successful pay).
Error
When a payment error has been encountered from PG side, such as the PG Service being unavailable, experiencing a network issue, … etc.
COD
Cash on Delivery