CSD Questions

1- Search Transaction Docs: Provide Guide & Video

https://pm.kuwaitnet.com/issues/137834pm.kuwaitnet.com

Done

2- Password Docs: Provide Guide & Video

https://pm.kuwaitnet.com/issues/137831pm.kuwaitnet.com

Change Ottu Account Password

The procedure for updating the password associated with an Ottu account is outlined below. All steps should be followed as instructed to ensure the password is changed successfully.

Step-by-Step Instructions

1

Navigate to Change Password form.

From the Ottu dashboard:

• Click on the three-dot menu located in the top-right corner.

• Select Account Settings from the dropdown menu.

• Click on the Change Password button.

2

Entering and Submitting the New Password

A new page will be displayed where the following steps should be completed:

• Enter the new password.

• Confirm the new password by re-entering it.

• Click the Submit button to finalize the update.

Video Demonstration

Watch the video tutorial for a step-by-step visual guide to the password change process.

For further assistance, Ottu support can be contacted as needed.

3- Restore Payment Docs: Provide Guide & Video

https://pm.kuwaitnet.com/issues/137827pm.kuwaitnet.com

Done

4- Apple Pay/Google Pay Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137819pm.kuwaitnet.com

5- Message Providers Docs: Maintain Provider List

https://pm.kuwaitnet.com/issues/137817pm.kuwaitnet.com

Done

6- Retrieve API Docs: Provide Link & Curl Example

https://pm.kuwaitnet.com/issues/137814pm.kuwaitnet.com

https://docs.ottu.com/developer/payment-status-inquiry#post-b-pbl-v2-inquiry

7- Integration Docs: Provide Plugin List & Documentation

https://pm.kuwaitnet.com/issues/137812pm.kuwaitnet.com

8- Payment Link Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137810pm.kuwaitnet.com

Payment Link

The steps below describe how a payment link can be created within the Ottu Dashboard. Each step should be completed in sequence to ensure the payment link is generated and ready for sharing.

Step-by-Step Instructions

1

Access the Payment Request Plugin

Log in to the Ottu Dashboard, open the Payment Request plugin, and select the Create subsection.

2

Enter the Required Parameters

Fill in the following fields:

• Currency Code

• Amount

• Operation Type (Purchase or Authorized)

• Payment Gateway

You can also provide optional details:

• Language

• Customer Email

• Email Notification Code

3

Submit and Generate the Payment Link

Click Submit to generate the payment URL.

4

Share Generated Payment Link

The generated payment link will be sent automatically to the customer’s email.

Optionally:

• Copy it using the copy icon.

• Share it via WhatsApp.

• Use the provided QR code.

Video Demonstration

A tutorial video is available to walk you through the payment link creation process. Watching it is recommended for additional clarity.

9- Inquiry API Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137808pm.kuwaitnet.com

done

10- List Links Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137806pm.kuwaitnet.com

This guide explains how to display and filter payment links within the Ottu Dashboard. By following the steps below, you will be able to view payment links created by a specific user or processed through a specific payment gateway.

Step-by-Step Instructions

1

Access the Transactions Section

From the Ottu Dashboard, open the Payment Request plugin and go to the Transactions subsection. Here, all transactions performed via the Payment Request plugin are listed.

2

Add Payment Link Headers

To display payment links and gateway names in the transactions table:

• Navigate to the Table Headers subsection under Settings.

• From the available headers, search for Payment URL and add it to the selected headers.

• Also, add Gateway Name to the selected headers.

When you return to the Transactions table, the Payment URL and Gateway Name columns will be visible.

3

Filter by User

• Click on the Filter option.

• In the Created By field, enter the username of the user.

• Click Search.

All payment links created by the specified user will be displayed.

4

Filter by Payment Gateway

• In the filter options, specify the desired Payment Gateway.

• Click Search.

All payment links associated with the selected payment gateway will be displayed.

Video Demonstration

A tutorial video is available to provide a visual walkthrough of the filtering process. Viewing it is recommended for additional clarity.

11- Paid/Unpaid Transactions Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137804pm.kuwaitnet.com

Done

12- Generate Report Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137802pm.kuwaitnet.com

Transaction Reports | Copy of The smarter waysandbox-doc.gitbook.io

13- User List Docs: Provide Guide URL

https://pm.kuwaitnet.com/issues/137798pm.kuwaitnet.com

User List

Follow the steps below to view all users associated with your Ottu account. Completing these steps will display the complete list of users linked to the account.

Step-by-Step Instructions

1

Access the Administration Panel

From the Ottu Dashboard, click the three-dot menu in the top-right corner. Select Administration Panel from the dropdown list.

2

Navigate to the Users Section

Scroll down the Administration Panel until you locate the User section. Click on Users to open the list.

3

View the User List

All users associated with the account will be displayed in the Users section. You can review their details as needed.

Video Demonstration

A tutorial video is available for a visual walkthrough of viewing the user list. Watching it is recommended for additional clarity.